Make sure your devices are connected to the internet and they have the latest version of iOS, iPadOS, macOS or the latest version of iTunes for Windows. If all or most of your songs are grayed out, check whether Sync Library is disabled and turn it on for all your devices. Only songs in the MPEG-4 AAC format can play in Music and on your device. If the music file you’re trying to play wasn’t created using Music or you didn’t download it from iTunes Store, it won’t play in Music. Check the File Format of the Music You’re Trying to Play If you see the Remove Download option, it means that you’re signed in with the Apple ID you used to buy the item from iTunes Store. If you used a different Apple ID to buy the songs you’re trying to play, right-click the song, go to the menu and check for Remove Download. To listen to purchased songs in a playlist or shared library, enter the Apple ID and password of the person sharing the song with you so you can listen to the music on your computer. You may have also reached your authorization limit, in which case you can de-authorize one of your devices and authorize the device that you want to use.

If you find Apple Music not playing music you bought from iTunes Store, it may be that your computer isn’t authorized to play the music. Check if Your Computer Is Authorized to Play the Music Disable Content & Privacy Restrictions.Ħ.

If the Apple Music app won’t open, try opening it another way. On iOS devices, tap Settings > Music > Mobile data and then toggle the High Quality Streaming switch to off. If not, subscribe to one of their plans or renew your subscription if it has expired.

Check whether you have an active Apple Music subscription.

If only a few songs won’t play, delete and re-download them.

To check if the wireless connection to your device may be causing the problem, try resetting the network settings for your PC, Mac or iOS device.

If you haven’t already downloaded any music or playlists, you won’t be able to play them offline. Apple Music needs at least 3-4 GB of available space to download music and perform other tasks.

If you can’t download songs or see your album covers, check whether your device has enough storage space.

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